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Need Help Paying Your Natural Gas Bill? Atmos Energy Has Solution to Manage Past Due Balances

Wednesday, May 20, 2020

Midland -- Widespread recommendations to stay home amid at the public health emergency have many Americans anxious about balancing unforeseen energy expenses with the desire for a comfortable home. As the country continues to navigate these uncertain times, Atmos Energy reminds customers struggling to pay their monthly natural gas bill that payment options and financial assistance are available.

"To help those experiencing financial hardship, we have temporarily suspended natural gas disconnection for non-payment installment plans. In addition, financial help is available through local assistance agencies," said Jeff Martinez, Atmos Energy vice president of customer who are struggling to contact us. Making a partial payment will help you avoid building upa a large balance that will be harder to pay off later."

Additional federal assistance funds have been released due to COVID-19 through the Low Income Home Energy Assistance Program (LIHEAP), in addition to Atmos Energy's Sharing the Warmth is a program that leverages the generosity of customer donation with additional contribution by Atmos Energy to amplify the amount of assistance offered. Atmos Energy then partners with local agencies to offer program funds to eligible customers.

Atmos Energy also offers installment plans that spread out payments of the total balance over time. During this time, there are no added charges or fees. To set up an install plan, visit, log into the Atmos Energy Acount Center and select the Payment Assistance tab, or call the Atmos Energy customer service team at 888.286.6700 Monday through Friday between 7 a.m and 6 p.m. central daylight time.

Financial assistance is available on a first come, first served basis to eligible residential customer through a local energy assistance agency. To locate an agency, visit or call 211. Customers needing solution to keep up with their monthly natural gas expenses are encouraged to contact Atmos Energy's customer service team at 888.286.6700 or visit the account center at

About Atmos Energy Atmos Energy Corporation is the nations largest fully regulated. natural gas-only distributor of safe, clean, efficient and affordable energy. As part of our vision to be the safest provider of natural gas services, we Professional Office Seeking Exp. Office Help Computer literate. are modernizing our business and our inji·astructure while continuing to invest in safety, innovation, environmental sustainability and our communities. An S&P 500 company headquartered in Dallas, Atmos Energy serves more than 3 million distribution customers in over 1,400 communities across eight states and manages proprietary pipeline and storage assets. including one of the largest intrastate natural gas pipeline systems in Texas. Find us online at, Facebook, Twitter, Instagram and YouTube.